Pills Chain With Goat Charm
Customized option: First Deposit $150
This $150 payment is included in the total price. If you choose this option, we will have a dedicated customer service representative to work with you one-on-one to confirm the details of your custom product, the total price, and the service process details.
Custom products will take 3-4 weeks to complete production. During the entire production process, we will give you timely feedback on the production status and confirm details with you.
After production is completed, we off freeshipping by FedEx /DHL /USPS.
Metal: 925 Sterling Silver
Stone: D Color VVS Moissanite
Setting: Prong Setting
Width: 10mm
Color: White Gold Color/18K Gold Color/Rose Gold Color
Back Engraving: Please contact our customer service for more details if you need to add it.
Custom Clasp: Custom clasp is available upon request. This will affect both the price and production timeline. Please contact our customer service for more details.
Shipping Time:
FedEx/DHL express shipping: 3-7 days ;
USPS standard shipping: 10-15 days.
If customer addresses include PO BOX or APO/FPO, We only can use USPS Shipping need 10-15 days.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Ucciyo. Delivery to any country, including but not limited to; the US, Canada, Australia, or any European country Customers are responsible for any duties & taxes incurred once your parcel reaches the destination country.
At Ucciyo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us and we will be happy to work with you.
If you just don't like or want to cancel, every piece of jewelry we create is 100% custom, which means we can't take it back and put it in stock for another customer. Because of that, we don't offer full refund/return or cancellations after you've approved your final proposal once start mold. (because all design and 3d mock up, mold and production videos, final videos already sent to you for confirmation) and For custom designs, Once the design process has started, if you wish to cancel, we cannot issue a full refund because we have already paid the designer to begin creating your custom product. However, we can offer a partial refund of 30%-40% based on the circumstances.
Please contact us by email at service@ucciyo.com and we will provide you with instructions on completing your refund.
1. All items come with a lifetime warranty against substantive manufacturing defects in materials or workmanship, and normal wear and tear. Customer negligence is not covered. Ucciyo is not responsible for incidental damage on items. Which means if there is any problem during normal use, You can ship it back to us we will fix for you (Please contact our Customer service to get the return address)You can email service@ucciyo.com and we will provide you how to ship back.
2. Regarding fading, we only offer one free electroplating service in 2 years of the delivery date. If more than one service is needed, we will determine the charge based on the complexity of the custom product. Please contact our customer service for confirmation.
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